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You can charge your collar using the dedicated charging cable included with your device. Ensure the magnetic ports or charging points are securely connected to the cable. Most models support fast charging, typically reaching a full charge in about 2 hours.

To pair your remote, ensure the collar receiver is turned on and in pairing mode. Typically, you need to hold the power button on the receiver until it signals, then press the corresponding channel button on your remote. Please refer to your specific model's manual for the exact sequence.

First, ensure the device is fully charged and powered on. Check that the contact points are touching your dog's skin properly, as thick fur can interfere with the signal. If the system is still unresponsive, verify that the remote and collar are synced on the same channel.

Yes, our electronic training collars are designed with IPX7 or IPX8 waterproof ratings, making them suitable for use in various weather conditions, including rain, mud, or while your dog swims.

Our collars feature three safe training modes: beep, vibration, and static stimulation. You can toggle between these modes using your remote. We recommend starting with the beep or vibration settings to redirect your dog's behavior before considering static levels.

We strive to provide effective and reliable training solutions for your pup. Our products are designed to be user-friendly, with many customers reporting success in correcting behaviors like excessive barking, jumping, and leash pulling using our beep and vibration features.

You can find our official website and explore our full range of products at delupet.org.

You can purchase Delupet remote training collars and accessories directly through our official website or authorized online retailers.

I do not have specific information regarding the country of origin for our manufacturing facilities.

A flashing red light often indicates that your collar battery is low and requires charging. A blue light typically indicates the receiver is powered on and actively looking for or connected to a signal from the remote.